Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis
نویسندگان
چکیده
During the COVID-19 crisis, small and medium-sized enterprises (SMEs) in developing markets, marred by significant institutional voids, grappled with a perennial lack of resources. This article seeks to understand how these SMEs activated their dynamic capabilities manage business relationships during different phases crisis. Relying on social exchange theory drawing semi-structured interviews 42 business-to-business (B2B) SME owners Nigeria, we examine relational governance mechanisms for Our findings reveal 12 B2B SMEs. Furthermore, disaggregate into 34 micro-foundational components demonstrate relevance stages crisis Nigeria.
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ژورنال
عنوان ژورنال: Industrial Marketing Management
سال: 2022
ISSN: ['0019-8501', '1873-2062']
DOI: https://doi.org/10.1016/j.indmarman.2022.05.011